Frequently Asked Questions
Your purchase grants free access for your entire team (up to 25 players) for the season.
The purchase of a challenge grants usage for a single team for one season. Should you have multiple teams, each will require the purchase of an additional challenge.
A year is divided into three seasons: Winter (September to Mar), Spring (Mar to June), and the Off-season (July and August). When a challenge is purchased, it is valid for one team and spans the duration of a single season.
A team may purchase several challenges throughout a season. It is advisable to schedule the start dates of these challenges consecutively, ensuring that players tackle them sequentially.
Once your purchase is finalized, you will receive a separate email providing access to the training site. You can then log in and obtain a join link to distribute via email or platforms like TeamSnap for team members to sign up themselves or add each player/coach/manager individually.
When purchasing a challenge, just specify a different team name, and the challenge will be assigned to that team. If a team with that name does not exist for your email address then a new one will be created.
The coach or team manager can schedule a start date for the challenge in the training site. This allows players ample time to set up their accounts and log in.